FAQ’s

 

Commercial and Residential

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"How do you charge for your services?"

We charge a fixed fee for our design services based on the scope of work of your project and our estimate for how long it will take us to get to a design you love and that functions perfectly for your space. Unlike some other designers we don't work off hourly rates because we know that having budget certainty is important. This way you know the cost for the design work upfront and can factor this cost into your budget planning from the start. We have a minimum level of engagement set at £10,000 for our full design tender package.

"How do I pay? Do you require a deposit?"

We charge in instalments based upon the stages of the process, and require a 50% deposit of the concept stage to secure the project's position in the studio’s schedule, before commencing any design or development work.
For procurement, we require funds upfront, in instalments, dictated by the build’s schedule, to cover purchasing on the clients behalf. We act as an agent with our suppliers, on behalf of the client. The Schedule of Procurement is shared with our clients regularly and is updated as we make any purchases or amendments.

“What does the interior design process entail?”

The interior design process typically begins with an initial consultation to discuss your needs, preferences, and budget to form a brief. From there, we create, then develop a design concept, scheme, floor plans, elevations and detailed drawings and renderings. Along with this we will select furnishings, lighting, flooring and finishes, whilst managing the procurement and installation process, We can also provide final styling touches to bring the space together.

“Can you help me determine the investment required for my project?”

We work closely with you to establish a realistic budget based on the scope of the project, your desired level of customisation, and the quality of materials and furnishings you prefer. Transparency is key, and we strive to ensure that your budget aligns with your vision for your home.

"Do you have builders you can recommend?"

We collaborate with a number of trusted contractors that we are happy to recommend. We like to work with contractors that we have built up a rapport with, as this often gives us a shortcut for a more seamless build. However, we will happily liaise with our clients preferred choice of builder should they have their own.

“I notice you specialise in sustainable design. What does this mean to you and how does it affect your choice of clients”

Sustainable design is all about creating spaces that consider the health of the people that use them, as well as their environments and the planet as a whole. For too long, the concept of designing brand new schemes from scratch, using up planet Earth's virgin resources whilst sending the used and waste materials to landfill, has gone unchallenged. Thankfully, the design industry as a whole has really taken note over the last 5 years or so and is working really hard to take all the steps necessary to become part of the solution rather than part of the problem. As designers we take our role in this very seriously and do all we can to ensure that we always keep sustainability at the forefront of all our design making decisions and principles. Therefore, we seek to work with and welcome like minded clients who place the same value on sustainable, biophilic design as we do. 

“Can you incorporate sustainable or eco-friendly design elements into my home?”

We will always integrate sustainable materials, energy-efficient fixtures, and eco-friendly design practices into your home where possible, to minimise environmental impact and promote healthy living

"Do you have a signature style?"

We describe our style as 'contemporary eclectic'. Eclectic to us is about being open, inclusive, accessible & diverse, with both style & ideas, taking inspiration from all around us. At studio ATARA, we approach each design project with a unique perspective, combining a fresh, open mindset with a keenly tailored design sensibility. Paired with contemporary sustainable design principles, we offer cohesive, space enhancing, interesting & pragmatic designs. Creating captivating environments that not only meet the functional needs of your business or home but also honours its distinctive character and/or brand. Whilst always keeping biophilic sustainability at the forefront of all our design making decisions, ideas and principles.

However, we always embrace our client's vision, and like to work ‘with’ them, rather than dictate a particular design sensibility or give them 'paint by numbers' design. It is our intention to give a client their own individual space to live, in a way that truly reflects them and their lifestyle.

"How long does each stage take?"

This is obviously a tricky one to quantify, as the scope of each individual project will vary. As an approximation though: Concept stage 4 weeks; Development stage 6 weeks; To collate all elements for the final tender package often takes a further 2-3 weeks which includes compiling the final schedule for the start of build. Whilst this final drawing package goes out to tender, we begin sourcing the initial items for around 4 weeks, depending on the quantity of items required and the start of the build programme. The procurement phase continues during build as elements evolve & develop. To be considered, feedback times from our clients play a part in the time each phase takes also. As a result, we include required feedback times from our clients in our T&Cs to ensure all runs as smoothly as possible.

"Do you charge for an initial consultation?”

Once you have made contact with us and returned the initial questionnaire, we will arrange a discovery call during which we listen to you to find out more about your residential project in order to gain a clearer understanding of the project itself and the scope. This also gives you the opportunity to ask any questions you might have and to decide if you would like to work with us! The next step would be for us to arrange a site visit to the property, which is chargeable. This helps us to get a feel for the space and so we can discuss your vision and requirements face to face. Following this, we will then be able to draw up a fee proposal and present it to you for your consideration. If you are happy to proceed and appoint us as your designers on your project, this initial chargeable site visit will be refunded.

 

"I've never used an interior designer before. Where is the value in using one?"

Our training and hands-on experience in the industry have given us the skills to engineer the best use of space through pragmatic, clever & creative space planning and bespoke design detailing. We spend time observing good design around us, conceiving original ideas, combining colours & finishes that work together based upon individual briefs.

We execute technical drawings for contractors to work from clearly & efficiently, and specify & list all of the jobs for tender to get accurate, broken down quotes from contractors. To be of further help, we can take contractors around your property and compare the quotes with you. We have many years of experience with on-site design management, leading contractors on site through the design & structure and dealing with any issues that may arise during the build.

Managing your budget through a procurement schedule ensures you get the most for your money with organised timing of ordering as and when it is needed on site. Clients also benefit from our extensive roster of suppliers & the trade discounts they provide us.

"What are you offering that I cannot do myself?"

Our clients in the past have described struggling to put their ideas into practice. Often we are brought in after they have had some ideas themselves that they cannot realise. We pride ourselves in working with clients, drawing and evolving their thoughts, rather than dictating to them.
We have had clients say they are unsure where to start with finding tradespeople. We work with and look for talented, exemplary contractors that work to top end standards. Our computer aided drawings are a clear way to instruct tradespeople along with a comprehensive list of works. We're used to comparing quotes so will ensure you're getting a good deal.
Often we hear of people that have tried to work on their project themselves but find that they are stretched for time and need help & direction to move things along. We are here to give our time to your project.

“Where do you source your products for your clients”

We have a wealth of suppliers and manufactures and skilled trades people that we have worked with. We are always researching the latest products and suppliers. As a registered LTD trade company with VAT status, we receive healthy discounts.Depending on your budget, we can focus our sourcing towards high end, bespoke, one off pieces or beautifully curated more affordable items. We will always work within the scope and budget you provide.

"Do we have to take your full bespoke service or can we choose certain elements?"

We try to be as flexible as possible, and are happy for our clients to choose only the stages they require from our full service offers. However, to begin with or if more suitable, we have a range of mid and low tier service offers that might help to introduce you to working with an interior designer and also to our studio’s specific services. 

“Can I use my existing furniture and accessories in the new design?”

Absolutely! We understand the sentimental value and practicality of incorporating existing pieces into your new design. We work with you to determine which items can be integrated seamlessly into the design and offer suggestions for updating or repurposing them or others as needed.

“How involved will I be in the design process?”

Your involvement in the design process is crucial to ensuring that we create a space that meets your needs and exceeds your expectations. We welcome your input and although require your timely feedback at each phase of the project, we strive to make the design process collaborative, enjoyable, and stress-free for you.

“Do you offer project management services?”

We provide comprehensive design management services during the build process, ensuring that the design vision is executed with precision and attention to detail. This includes coordinating with the lead contractor who will provide the project management side of the construction.
“How do you handle design revisions or changes during the project?”
We understand that changes may arise during the design process and we are committed to accommodating your needs and preferences as things progress, to the best of our ability. We communicate openly and transparently with you about any proposed revisions, additional fees to cover these, discuss the potential impact on the project timeline and budget and work together to find solutions that meet your expectations.

“What sets your interior design practice apart from others?”

At studio ATARA, we prioritise personalised service, attention to detail and a commitment to delivering exceptional sustainable design solutions that enhance your quality of life and reflect your unique style. We believe in building long-lasting relationships with our clients based on trust, communication, and mutual respect and we strive to exceed your expectations at every turn. 

"How do I get started with my interior design project?"

Getting started is easy! Simply fill out our New Enquiry form and schedule a discovery call, during which we'll discuss your initial project goals, timeline, and budget. After this we will arrange a chargeable site visit to get a real feel for the space and guide you through the exciting journey of transforming your space into a reflection of your personality and lifestyle. From there, we'll develop a customised design proposal, tailored to your specific needs and preferences. Then all that remains is for you to sign the proposal, pay the deposit to confirm the studio's appointment and we are off on the first steps towards your dream home! 

“How do you approach designing for multi-functional spaces, such as a home office that doubles as a guest room?”

We specialise in creating versatile and adaptable spaces that serve multiple functions without compromising on style or comfort. Through thoughtful space planning and innovative design solutions, we can transform your home office into a welcoming guest room or vice versa, maximising functionality without sacrificing aesthetics.

“Can you help me incorporate smart home technology into my design?”

Absolutely! We work with trusted IT experts to seamlessly integrate smart home features such as automated lighting, temperature control, security systems, and entertainment systems into your design, enhancing convenience, comfort, and efficiency.

“How do you approach designing for families with young children or pets?”

Designing for families with young children or pets requires careful consideration of durability, safety, and practicality without compromising on style. We can recommend durable, easy-to-clean materials, child and pet-friendly furnishings, and storage solutions to accommodate your family's unique needs and lifestyle.

“Can you assist with designing outdoor living spaces, such as patios, decks, or gardens?”

Yes, we offer comprehensive design services for outdoor living spaces, including layout planning, furniture selection, landscape design, and accessory styling, to create beautiful and functional outdoor retreats that seamlessly extend your living space into the outdoors.

“How do you incorporate cultural or personal heritage elements into the design?”

We understand the importance of honouring your cultural or personal heritage through design and can work with you to incorporate meaningful artefacts, artwork, colours, and motifs into your home in a tasteful and respectful manner, ensuring that your space reflects your identity and heritage.

“Can you provide guidance on creating a home that promotes health and wellness?”

Absolutely! We prioritise creating healthy and wellness-focused environments by integrating elements such as natural light, indoor plants, air purification systems, ergonomic furniture, eco-friendly materials and calming colour palettes to enhance physical, mental, and emotional well-being.

“How do you approach designing for small or awkwardly shaped spaces?”

Designing for small or awkwardly shaped spaces requires creative problem-solving and space optimisation techniques. We specialise in maximising every inch of your space through clever storage solutions, multi-functional furniture, strategic layout planning, and illusionary design tricks to create a sense of spaciousness and functionality.

“Can you recommend ways to incorporate art and personal collections into my home design?”

Yes, we can work with you to curate and display your art and personal collections in a way that enhances the overall design aesthetic and reflects your unique personality and interests, whether it's through gallery walls, custom display cases, or integrated lighting solutions.

“How do you stay updated on the latest design trends and innovations?”

We are passionate about staying informed and inspired by attending design conferences, trade shows, and workshops, networking with industry professionals, and continuously researching and exploring emerging trends, materials, and technologies to ensure that we offer you the most innovative and cutting-edge design solutions for your home.

 

Most of the above questions and answers apply for both Residential and Commercial projects. Here are some common questions that we get asked by our Commercial clients:

Commercial

“What considerations should be made regarding sustainability in commercial interior design?”

Sustainable design practices are increasingly important in commercial projects. We prioritise eco-friendly materials, energy-efficient systems, waste reduction strategies, and indoor air quality management to minimise environmental impact and promote long-term sustainability, creating healthy spaces for people and the planet.

“How do you approach space planning and layout optimisation for commercial interiors?”

Space planning involves analysing the client's workflow, traffic patterns, and spatial requirements to optimise efficiency and functionality. We utilise tools like CAD software to develop efficient layouts that maximise usable space while ensuring smooth circulation and adequate zoning for various activities.

“How do you ensure that the interior design meets the needs of a diverse range of employees or customers?”

To accommodate diverse needs, we employ universal design principles that focus on accessibility, flexibility, and inclusivity. This might involve incorporating features like adjustable furniture, varied seating options, accessible pathways, and sensory-friendly design elements.

“How do you integrate technology into the interior design of commercial spaces?”

Integrating technology is essential for enhancing productivity, communication, and user experience. We work with AV and IT specialists to incorporate features like smart lighting, HVAC controls, integrated AV systems, and digital signage to streamline operations and create a modern, technologically advanced environment.

“How do you ensure that the interior design reflects the client's brand identity and values?”

Whilst working alongside a branding agency who will have conducted a thorough brand analysis, we collaborate with the client to understand their brand identity, culture, and values. By incorporating brand colours, graphics, logos, and messaging into the design, we create a cohesive environment that reinforces the client's brand image and resonates with their target audience.
   
“What strategies do you employ to manage budgets and timelines in commercial interior design projects?”

Budget and timeline management are critical aspects of project planning, of course. We establish clear project goals, prioritise key deliverables and conduct regular cost and schedule monitoring to ensure adherence to budget and timeline constraints. Value yet sustainable engineering where possible, phased implementation, and efficient resource allocation are also utilised to optimise project efficiency and minimise delays.

“How do you address regulatory compliance and building codes in commercial interior design?”

Compliance with building codes, zoning regulations, and accessibility standards is a top priority in all our projects. We work closely with regulatory authorities, architects, engineers, surveyors and other building construction specialists to ensure that the design meets all legal requirements and safety standards, minimising the risk of non-compliance issues during construction and occupancy

“How can the interior design of our commercial work space foster collaboration and teamwork among employees?”

To promote collaboration and teamwork, we can incorporate open-plan work areas with flexible furniture arrangements, dedicated collaborative zones equipped with whiteboards and digital displays, and comfortable breakout areas where employees can gather for impromptu meetings or casual discussions. Additionally, thoughtful placement of communal amenities like coffee stations and lounges can encourage interaction and idea sharing among team members.

“Can you suggest ways to optimise our commercial space for both in-person and remote work arrangements?”

Designing for hybrid work environments requires flexibility and adaptability. We can create versatile workstations that accommodate both in-person and remote work setups, incorporating technology-enabled collaboration tools and ergonomic furniture to support productivity regardless of location. Additionally, providing designated quiet zones and privacy pods can cater for employees either needing privacy or focused work time, whether in-office or remotely.

“How can the interior design of our commercial space enhance employee well-being and mental health?”

Prioritising employee well-being involves incorporating biophilic design elements such as natural lighting, indoor plants, and views of nature to reduce stress and improve mood. Additionally, we can integrate wellness amenities like quiet meditation rooms, fitness areas, and ergonomic furniture to support physical health and comfort. Creating spaces that offer opportunities for relaxation, socialisation, and personal reflection can also contribute to overall mental wellness in the workplace. We also incorporate the International WELL Building Institute’s core principles which focus around healthy spaces for people and the planet. We will be providing WELL Accredited Practitioner services later this year to help guide your project further in this area.

“What strategies do you recommend for maximising the use of limited square footage in our commercial space?”

To maximise limited square footage, we can employ space-saving design solutions such as multi-functional furniture, modular partitions, and creative storage solutions to optimise every inch of available space. Additionally, strategic space planning and layout optimisation can help minimise wasted space and improve flow and functionality within the environment.

“How can the interior design of our commercial space reflect our commitment to sustainability and environmental responsibility?”

To reflect your commitment to sustainability, we would prioritise eco-friendly materials, energy-efficient lighting and HVAC systems, and water-saving fixtures to minimise environmental impact. Additionally, incorporating recycled or locally sourced materials and implementing waste reduction strategies. Further to this, pursuing green building certifications such as B-Corps, WELL and LEED can further demonstrate your dedication to environmental responsibility in the design of your commercial space. We support the circular economy where possible to further address the issue of waste in the design industry and to enhance our commitment to people and planet via our sustainability mission.